Legal Document

5tk10 Terms & Conditions

Please read these terms carefully before using the 5tk10 platform. This document sets out the legal agreement between you and us.

These terms and conditions were last updated in 2026. Any changes will be published on this page.

Important Notice: By creating an account or using the services on the 5tk10 platform, you are considered to have fully accepted these terms and conditions. If you do not agree with the terms, please do not use the platform.

1Definitions & Interpretation

The following words and terms used in these terms and conditions carry specific meanings that apply throughout the document:

  • "Platform" or "Site" refers to the 5tk10 website and all services under it.
  • "User" or "You" refers to any person registered with 5tk10 or any person using the platform's services.
  • "We" or "5tk10" refers to the organisation that operates the platform.
  • "Account" refers to the personal profile created through registration.
  • "Bonus" refers to any financial or non-financial incentive offered by 5tk10.
  • "Wager" or "Bet" refers to funds placed to participate in any game or sport.
  • "Wagering Requirement" refers to the total amount that must be wagered before bonus funds can be withdrawn.

Words used in the singular in these terms also apply in the plural, and references to one gender apply to all genders. Headings are for reading convenience only — they do not themselves create any legal obligation.

2Eligibility & Registration

2.1 Age Requirement

You must be at least 21 years old to create an account and use any services on 5tk10. Allowing minors to use this platform is against our policy. We may request valid proof of identity to verify your age at any time.

2.2 Single Account Policy

Each person may create only one account. If the same person is found operating multiple accounts, all accounts will be closed and any associated bonuses and winnings may be forfeited.

2.3 Accuracy of Information

You must provide accurate, complete, and genuine information at the time of registration. 5tk10 reserves the right to close an account if false or incorrect information is provided. It is your responsibility to notify us promptly of any changes to your information.

2.4 Identity Verification (KYC)

5tk10 may request identity verification documents at any time to ensure security. Failure or delay in providing documents may result in temporary restrictions on your account. This verification process is carried out in the interest of user security.

3Account Management

3.1 Login Credentials Security

It is your responsibility to keep your account password and login details completely confidential. Allowing third parties to use your account is strictly prohibited. If you suspect any unauthorised access, notify the support team immediately.

3.2 Account Balance

Funds held in your 5tk10 account are maintained under a trusted management system. Account balances do not earn any interest or profit. If you notice any discrepancy in your balance, contact our support immediately.

3.3 Inactive Accounts

An account that has not been used for an extended period may be considered inactive. Contact the support team to reactivate an inactive account. Bonuses in inactive accounts may expire.

4Deposits & Withdrawals

4.1 Deposit Rules

The minimum deposit amount on 5tk10 is ৳100. Accepted payment methods on our platform are: bKash, Nagad, Rocket, and Upay. Make sure to select the correct amount and method when making a deposit. The user is responsible for any issues arising from incorrect information.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Once a withdrawal request is submitted, funds are generally processed within 30 minutes to 3 hours. Account verification documents may be required for withdrawals.

4.3 Payment Methods

Available payment methods are bKash, Nagad, Rocket, and Upay. Note that Rocket is the mobile wallet service of Dutch-Bangla Bank. The same methods apply for both deposits and withdrawals.

4.4 Transaction Verification

All transactions are reviewed through 5tk10's security systems. Unusual or suspicious transactions may be temporarily held. This process is essential to prevent fraudulent activity.

5Bonuses & Promotions

5.1 Welcome Bonus

A 120% bonus is available on the first deposit at 5tk10, up to a maximum of ৳20,000. For example: depositing ৳1,000 will earn a ৳1,200 bonus, giving a total balance of ৳2,200. Depositing ৳34,000 or more will earn the maximum bonus of ৳20,000, giving a total balance of ৳54,000.

5.2 Wagering Requirement

To withdraw bonus funds, you must wager the bonus amount 25 times. Note that the wagering calculation is based on the bonus amount only — not the combined total of the deposit and bonus. Example: ৳1,200 bonus × 25 = ৳30,000 total wagering required before bonus winnings can be withdrawn.

5.3 Bonus Terms

  • Wagering must be completed within the set time limit after receiving a bonus.
  • A promotion cannot be used more than once.
  • If any fraudulent activity related to a bonus is detected, the bonus will be cancelled.
  • Bonuses cannot be converted to cash — they may only be used for gaming purposes.
  • 5tk10 reserves the right to modify, suspend, or cancel any bonus offer at any time.

5.4 VIP Program

5tk10's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. As you move to higher tiers, the weekly cashback rate increases: up to 0.2% at Bronze, up to 0.4% at Silver, up to 0.6% at Gold, and up to 0.8% at Platinum. Tier progression depends entirely on overall gaming activity.

6Betting & Gaming Rules

6.1 Fair Play Policy

5tk10 follows a fair play policy. Our games are operated by recognised providers and ensure fair outcomes. In the event of a technical fault, any bet may be declared void and the stake will be returned.

6.2 Sports Betting

Sports betting markets are available for cricket, football, kabaddi, and various other sports. The outcome of any match will be settled according to the defined rules. In the case of an unresolved or cancelled match, the stake is generally returned.

6.3 Technical Issues

If a game is interrupted due to a lost internet connection or any other technical issue, the result will be determined based on the server's records. 5tk10's server logs will serve as the final basis for any decision.

7Prohibited Activities

The following activities are strictly prohibited on the 5tk10 platform:

  • Creating or operating multiple accounts.
  • Abusing bonuses or manipulating activity to circumvent bonus terms.
  • Unauthorised access to or hacking of another person's account.
  • Using software bots, scripts, or automated tools.
  • Money laundering or any unlawful financial activity.
  • Threatening, harassing, or deceiving other users.
  • Exploiting game vulnerabilities or bugs.
  • Providing false identity or information.

If any of the above activities are detected, the account will be closed immediately, the associated balance and bonuses may be forfeited, and legal action may be taken if necessary.

8Intellectual Property

All content on the 5tk10 platform — logos, designs, text, graphics, software, and other materials — is the intellectual property of 5tk10. Reusing, copying, distributing, or modifying this content without written permission is prohibited.

Content from third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others) is owned by their respective companies. 5tk10 operates their games solely on the basis of an authorised partnership with those providers.

9Limitation of Liability

5tk10 accepts no responsibility in the following circumstances:

  • Loss caused by internet disconnection or third-party service outages.
  • Financial loss resulting from a user's own error or negligence.
  • Force majeure events — natural disasters, war, cyberattacks, and similar occurrences.
  • Unauthorised access gained by exploiting security vulnerabilities on a user's device.

5tk10 is committed to maintaining a safe and reliable platform. However, it is not possible to guarantee completely uninterrupted service. Our team is always working to resolve any technical issues quickly.

10Account Closure & Suspension

10.1 Closure by 5tk10

5tk10 may temporarily or permanently close an account in the following cases:

  • Any violation of these terms and conditions.
  • Failure to complete identity verification or provision of false information.
  • Fraudulent or suspicious activity.
  • Legal or regulatory requirements.

10.2 Closure by the User

If you wish to voluntarily close your account, please contact the support team. If there is a valid balance, you will be given the opportunity to withdraw it. However, if there is an allegation of a rule violation, withdrawals may be held until the investigation is complete.

10.3 Self-Exclusion

As part of responsible gaming, you may request to temporarily limit or close your own account. For more details on this, please see our Responsible Gaming page.

11Privacy

5tk10 treats the protection of users' personal information as a top priority. Our platform uses SSL encryption to keep your data secure. To learn more about how your information is collected, stored, and used, please read our Privacy Policy.

Your personal information is not sold to third parties. However, information may need to be shared with relevant authorities if required by law or for the purpose of investigating fraud.

12Changes to Terms

5tk10 reserves the right to partially or fully modify these terms and conditions at any time. Users will be notified appropriately of any significant changes. Continued use of the platform after changes have been made will be considered acceptance of the new terms.

You are advised to visit this page regularly for the latest terms. Previous versions of the terms no longer apply — only the most recently published version is in effect.

If you have any questions about these terms and conditions, please contact our 24/7 support team. Assistance is available in both Bengali and English via live chat or email at [email protected].